Once you and your doctor decide on the correct diagnostic test and you purchase it, it will ship to your address within 5-7 business days. After you register the kit and return your samples to the lab, it will typically take 1-3 weeks to provide the data back to your provider on DECODE.

When your lab results are ready, you will be notified by email and on the DECODE platform so that you can schedule your visit with the provider to go over your results and receive updated recommendations based on your data. Your test results will appear as a PDF in your DECODE account after the provider visit. You can also make your results available on DECODE to another type of specialist or download them to a PDF to share with an out of network physician – or uncle “Joe” with the MD/PhD from Harvard.

Some tests we perform may have broader implications for your health, so we want to make sure a professional guides you through the results and can answer any questions or address concerns you may have immediately.

On rare occasions, the answer is unfortunately yes. This is true of any diagnostic test. Results may be abnormal because you make a mistake taking your own sample, or if you forget to observe the conditions for the test (like fasting). Such abnormalities are why DECODE.ME establishes a baseline with a provider that you trust. By getting multiple snapshots over time and identifying trends in your skin condition, you can better understand the root cause inside your body and create a healthier future.